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For each entry in the list check that the Permissions list has the same settings for Allow and Deny.
Check that the “Group or User names” list is the same for each program. Right-click on ClaroRead.exe and select Properties. Navigate to ClaroRead, usually in Program Files, Claro Software, ClaroRead, and called ClaroRead.exe. Right-click on winword.exe and select Properties. Navigate to Microsoft Word, usually in Program Files, Microsoft Office, Office14, and called winword.exe. If you find this is the case, try the following steps: ClaroRead does not need to be run as an administrator but permissions can be confused on a machine so one or both of ClaroRead and Word need to be run elevated. If this does not work, try doing the same for Microsoft Word, and finally for both. Click on Start, All Programs, Claro Software, and right-click on the ClaroRead shortcut. Office 2000: "C:\Program Files\Microsoft Office\Office\Winword.exe" /r. Office 2002: "C:\Program Files\Microsoft Office\Office10\Winword.exe" /r. Office 2003: "C:\Program Files\Microsoft Office\Office11\Winword.exe" /r. Office 2007: "C:\Program Files\Microsoft Office\Office12\Winword.exe" /r. Office 2010: "C:\Program Files\Microsoft Office\Office14\Winword.exe" /r. Office 2013: "C:\Program Files\Microsoft Office 15\root\office\WINWORD.EXE" /r. Office 2016: "C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE" /r. If you are using a 64-bit version of Windows, replace “\Program Files\” with “\Program Files (x86)\” #Microsoft word add in scanner windows 7#
On Windows Vista, Windows 7 and Windows 8: Click Start and type ‘run’ in the search box, this should bring up the Run shortcut, click on it.ĭepending on your version of office type the following into the run command. On Windows XP: Click Start, then click ‘Run’. To do this you will need to open the run command. Word may need to re-register with Windows. Delete normal.dot (Word 2003 and earlier) or normal.dotm (Word 2007 and later). Windows Vista and 7: “C:\Users\\AppData\Roaming\Microsoft\Templates”. Windows XP: “C:\Documents and Settings\\Application Data\Microsoft\Templates”. Turn on “Show hidden files, folder and drives”. Delete the normal.dot or normal.dotm document template. If you are technical, however, you can try one of the following fixes: If the Detect and Repair process does not work then the next best step is to reinstall Microsoft Office. If this does not resolve the problem, repeat the above procedure but this time perform an ‘Online repair’. First select ‘Quick repair’ and ‘Repair’, then follow the instructions: The Office installation window should now give you an option to repair. Select “Repair” and follow the instructions:įor Office 2013, Office 2016 and Office 365 Select “Change” from the options at the top. Select your Microsoft Office version in the programs list:.
Go to Control Panel > Programs and Features. If not, please contact Claro Support for more assistance.Ĭure 1: Repair the Microsoft Office installation For Office 2010 If either of these steps indicates a problem, then the fixes on this page should help you. Then start Word, type some text, and go back to the toolkit and double-click to run “WordCOMTest.vbs”, which should display the text in the Word document. From the toolkit run the program “WordTest.exe”, which will show a diagnostic report. #Microsoft word add in scanner download#
(Advanced) Download and unzip the Claro Support Toolkit. Press Play: highlighting and reading should proceed from the cursor position, but nothing happens.
Open ClaroRead and Word, open a text document. “I click the Check button and ClaroRead crashes.” – try Cure 2 first. “I try to scan into Word, it goes through the process but nothing appears in Word at the end.” – try Cure 1 first. “I press play, everything highlights very quickly but no speech is produced.” – try Cure 1 first. #Microsoft word add in scanner how to#
How to solve problems using ClaroRead and other Claro products with Microsoft Word.
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Published by Claro Software on 8th September 2014 8th September 2014